Delete Your Account

How to delete your account

1. Open the Kinsight Secure™ app.
2. Go to Settings.
3. Tap Delete account and confirm.

Only the account holder (the adult who created the account) can delete the account. Other family members don't hold the account — adult members can leave the family group at any time from within the app instead, while minor members must be removed by the account holder.

Deletion starts a 30-day scheduled erasure. During that window the account can be reactivated; after it, the erasure is permanent and cannot be undone.

What is deleted

When the 30-day window ends, the following are permanently removed from our servers, and any active subscription is canceled:

• Your account — including your email address and the display names you set.
• Your encryption keys — the device keys and attestations associated with your family.
• Your family-membership records — your family group's structure, roles, and member records.

Your location, messages, and SOS details are end-to-end encrypted and were never stored on our servers in readable form to begin with — undelivered encrypted payloads are held briefly in memory for delivery and then discarded, never written to a database (Privacy Policy §5).

What is retained, and why

• Beta/NDA acceptance records — retained permanently as a legal record of the agreement — including the email address tied to that acceptance, so the record identifies who agreed and when — even after account deletion (Privacy Policy §5).
• Your account data, during the 30-day window only — held so the deletion can be reversed if you change your mind, then permanently erased.
• Security/audit log entries and hashed device fingerprints — automatically deleted after 90 days.
• Issue and error reports you sent us — kept for support and quality purposes; ask us at the address below to delete yours at any time.
• Parent/guardian consent affirmations — retained as a record that consent was given when a child was added.

That is the complete list. Nothing else survives deletion.

No longer have the app?

You can request account deletion without reinstalling anything. Email privacy@kinsightsecure.com from the email address on the account and ask us to delete it. We will verify the request and start the same 30-day scheduled erasure described above.